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Terms & Conditions

ICECAP AI SALESBOT SERVICE TERMS AND CONDITIONS

Effective Date: April 30, 2025

Please read these Terms and Conditions (“Agreement”) carefully before using the Icecap AI Salesbot Service (“Service”) provided by IcecapAI, Inc. (“Icecap,” “we,” “us,” or “our”), a Delaware corporation. By signing up for or using our Service, you (“Customer,” “you,” or “your”) agree to be bound by this Agreement.

  1. Service Description

Icecap provides an AI-powered chatbot designed to engage consumers, access your product database as made available by you, display product details and images, and negotiate and close sales as permitted by you. The Service includes:

  • Delivery of a code snippet for Customer to embed on their website.
  • Initial scraping of Customer’s website to create a knowledge base.
  • Optional additional training based on Customer-supplied information.
  • Ongoing basic updates and corrections without additional charge, at Icecap’s discretion.
  1. Fees and Payment
  • Monthly Plan: $95/month, billed automatically to your provided credit card after a 30-day free trial.
  • Annual Plan: $950/year, billed automatically after the 30-day free trial.
  • Free trial period begins on the later of signup date or delivery of Service (up to 5 business days after signup).
  • You may cancel at any time to avoid future billing. No refunds are provided for partial months or partial years.
  1. Delivery Timeline
  • We aim to deliver your setup materials (test link and code snippet) within 5 business days of order, though delivery times may vary.
  1. Customer Responsibilities
  • You are responsible for embedding the provided code snippet on your website.
  • You are responsible for reviewing the test bot and notifying Icecap of any inaccuracies within five (5) business days.
  • Ongoing updates to training will be made at no additional cost, but Icecap reserves the right to discontinue Service if training updates become excessive, at our sole discretion.
  1. Acknowledgment of AI Limitations
  • The chatbot is AI-driven. It includes a visible disclaimer that it is AI and that responses may sometimes be incorrect.
  • You acknowledge and accept that incorrect or inaccurate responses may occur and are not grounds for liability.
  1. Limitation of Liability
  • ICECAP’S LIABILITY FOR ANY CLAIM ARISING OUT OF THIS AGREEMENT OR THE SERVICE SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMER FOR THE CURRENT BILLING CYCLE (MONTHLY OR ANNUAL, AS APPLICABLE).
  • IN NO EVENT SHALL ICECAP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND.
  1. Disclaimers
  • THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
  1. Intellectual Property
  • All intellectual property rights in and to the Service, including patent-pending technology, belong solely to Icecap.
  • Customer may not copy, modify, reverse-engineer, or otherwise exploit the Service beyond its intended use.
  1. Termination
  • Customer may cancel the Service at any time.
  • Icecap may suspend or terminate Customer’s access to the Service immediately if (a) Customer breaches any term of this Agreement, or (b) excessive retraining burdens are placed on Icecap as determined solely by Icecap.
  1. Governing Law and Dispute Resolution
  • This Agreement shall be governed by and construed under the laws of the State of Colorado, without regard to its conflict of law principles.
  • Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration in Denver, Colorado, USA, administered by the American Arbitration Association.
  1. Amendments
  • Icecap reserves the right to modify this Agreement at any time. Updated terms will be posted on our website and will become effective immediately.
  1. Entire Agreement
  • This Agreement constitutes the entire agreement between Customer and Icecap regarding the Service and supersedes any prior agreements, written or oral.
  1. Contact Information

For any questions regarding these Terms and Conditions, please contact:

IcecapAI, Inc.: info@icecap.ai

By signing up for the Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.